Privacy policy

General information

When you use our website, personal data is collected about you. This can be done by you entering the data yourself - such as your e-mail address. However, our system also collects data from you automatically, such as your visit to our website. This happens regardless of the device or software you use to access our website.
Any input of data by you on our website is voluntary; you will not suffer any disadvantages if you do not disclose your data. Without certain data, however, it is not possible for us to provide services or conclude contracts. We will inform you of such mandatory information in each case.
On this website, personal data of the user is only collected within the framework of the applicable data protection law, in particular the General Data Protection Regulation (GDPR). The technical terms used in the text are explained in more detail in Art. 4 of the GDPR.

Data processing is permitted under the GDPR in three cases in particular

• in accordance with Artt. 6 para. 1 lit. a and 7 GDPR, if you have consented to data processing by us; in each case, we will inform you in advance in this data protection declaration and on the occasion of the consent in accordance with Art. 4 No. 11 GDPR exactly for what purpose and under what circumstances your data will be processed by us;
• in accordance with Art. 6 para. 1 lit. b GDPR, if the processing of your personal data is necessary for the initiation, conclusion or execution of a contractual relationship
• pursuant to Art. 6 para. 1 lit. f GDPR, if, after a balancing of interests, the processing is necessary to safeguard our legitimate interests; this includes, in particular, our interests in analyzing, optimizing and securing the offer on our website - this includes, in particular, an analysis of user behavior, the creation of profiles for advertising purposes and the storage of access data as well as the use of third-party providers.

Inventory data, usage data and advertising

Inventory data

We collect inventory data (e.g. name, address and e-mail address, any services used) insofar as they are necessary for the establishment, content or modification of a contractual relationship between us and the user.

Usage data

We also collect usage data (e.g. visits to the website, interest in products) in order to enable and bill the user for the use of the services on our website.
We only combine usage data if and insofar as this is necessary for billing purposes. Otherwise, we will only create usage data pseudonymously and only if you have not objected to this. You can send this objection at any time to the address given in the legal notice or to the controller named in this privacy policy.
The legal basis for this data processing is, on the one hand, our legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR in the analysis of the website and your use and, if applicable, the legal permission to store data in the context of the initiation of a contractual relationship pursuant to Art. 6 para. 1 lit. b GDPR.
Furthermore, each time you use this website, our provider stores information, the so-called server log files, which are automatically transmitted by your browser. These are

• Your IP address
• Type and version of your browser
• Host name
• Time of visit
• the page from which you visited our site
• name of the page you accessed,
• the exact time of the visit and
• the amount of data transferred.

Advertising

Before sending you advertising, we will ask you for your explicit consent in accordance with Art. 4 No. 11 GDPR, unless it is advertising for similar products that you have already purchased. This is done in particular when you give us your consent to send you our newsletter or fill out a contact form.

Newsletter

If you order the newsletter offered on our website, we will inform you in detail about what we will inform you about, which of your data will be stored and what it will be used for. We will not pass on your data to third parties and will only use it for sending the newsletter.
We will only send you the newsletter if you have given us your prior consent to do so. You will receive an e-mail from us with a link, further information and a request for your consent. If you click on this link, you agree to receive the newsletter and advertising from us.

The basis for the storage is your consent in accordance with Art. 6 para. 1 lit. a GDPR, which you give us when you register for the newsletter. You can revoke this consent at any time by sending us an informal message (e.g. via contact form or email or unsubscribe link in every email). This revocation does not affect the legality of the data processing carried out up to that point.

As we are legally obliged to record your consent as part of the so-called double opt-in, your order of the newsletter, the sending of our consent email and your consent by clicking on the link will be recorded and stored according to time and place as well as with your IP address.

To send the newsletter, we use a self-programmed application from Langmeier Software (as part of our legitimate interest in the technically flawless processing of our customer information and analysis).

Your data will remain stored by Langmeier Software as long as it is stored in our e-mail list, as long as it is still required for legal prosecution by us or for our other legitimate interests, or as long as we are required by law to retain your data.

If you order the newsletter offered on our website, we will inform you in detail about what we inform you about, which of your data is stored and what it is used for. We will not pass on your data to third parties and will only use it for sending the newsletter.

We will only send you the newsletter if you have given us your prior consent to do so. You will receive an e-mail from us with a link, further information and a request for your consent. If you click on this link, you agree to receive the newsletter and advertising from us.

The basis for the storage is your consent in accordance with Art. 6 para. 1 lit. a GDPR, which you give us when you register for the newsletter. You can revoke this consent at any time by sending us an informal message (e.g. via contact form or email or unsubscribe link in every email). This revocation does not affect the legality of the data processing carried out up to that point.

As we are legally obliged to record your consent as part of the so-called double opt-in, your order of the newsletter, the sending of our consent email and your consent by clicking on the link will be recorded and stored according to time and place as well as with your IP address.

Consent

If we ask for your consent to process your data, we will inform you in clear and easily accessible language about the cases for which you are giving your consent. Any consent we ask for is voluntary, any benefit you wish to obtain by giving consent can be obtained without consent, just ask us.
You have the right to withdraw any consent you have given us to process your personal data at any time. This can be done by sending an informal message, e.g. via our contact form, an email to the email address given in the legal notice or an unsubscribe link (if offered by us). Your revocation does not affect the legality of the data processing carried out up to that point.

Storage period

Your data will only be stored for as long as required for the purpose of the respective data processing. Further storage may be considered in particular if this is still necessary for legal prosecution by us or for our other legitimate interests or if we are required by law to retain your data (e.g. as part of tax retention periods, which are generally 6 or even 10 years).

Cookies

Our website uses cookies as part of our legitimate interest in a technically flawless online offer and its economically efficient design and optimization in accordance with Art. 6 para. 1 lit. f GDPR, so that our offer can be used better, more effectively and more securely. Cookies are text files that are stored on your computer and store certain data about your user behavior on our site so that, for example, an offer can be made that corresponds to your previous use. These may be so-called "session cookies", which are automatically deleted at the end of your visit to our website. However, there are also cookies that are permanently stored on your computer unless you delete them. This enables us to recognize your browser the next time you visit our website and to make you offers that correspond to your previous use of our website.
Your browser allows you to prevent the use of cookies completely or in individual cases. Please refer to the operating instructions for your browser for more information. Blocking cookies may restrict the function of our website and other websites you visit. You can permanently prevent the storage of cookies in your browser by downloading and installing the plugin linked below. You can find more information here

You can also prevent the use of cookies by third-party providers by opting out on the deactivation page of the Network Advertising Initiative in accordance with the instructions there. You can find more information here. You can find a similar offer on this US website and on this European service.

Forwarding to third parties

We don't like spam any more than you do. We will therefore not pass on your data to third parties unless this is permitted by law.

Your data may be passed on either

• necessary for the performance of a contract and then permitted under Art. 6 para. 1 lit. b GDPR or
• be permitted on the basis of our legitimate interest in effective service design pursuant to Art. 6 para. 1 lit. f GDPR,
• be covered by a consent given by you or
• become necessary if we are lawfully required by a state or authority to disclose your data in accordance with Art. 6 para. 1 lit. c GDPR. If your data is passed on to third parties, this is listed in this privacy policy.

Rights of the user

Right to information

You can request information from us at any time and free of charge about the personal data we have stored about you. In order to prevent misuse, identification of your person is required.

Deletion, correction, restriction

You can demand that we correct (including by supplementing) incorrect data at any time and that we restrict the processing or delete your data. This applies in particular if the purpose of processing has expired, a required consent has been revoked and no other legal basis exists or our data processing is unlawful. We will then immediately correct, block or even delete your personal data within the legal framework.

Objection

Our text on consent applies to the right to object to the receipt of advertising: You have the right to revoke any consent you have given us to process your personal data at any time. This can be done by sending an informal message, e.g. via our contact form, an email to the email address given in the legal notice or an unsubscribe link (if offered by us). Your revocation does not affect the legality of the data processing carried out up to that point.

Data transmission

You can request that we transfer the data stored about you in machine-readable form.

Complaints

If you feel that your rights have been infringed by our data processing, you can lodge a complaint with the competent supervisory authority( you can find a list of authoritieshere ).

Changes to the privacy policy

If it becomes necessary to change the privacy policy for legal or factual reasons, we will update this page accordingly. No changes will be made to the consent given by the user.

Encryption of the data input

When you enter data on our website, be it on a contact form, during registration, logging in or for payment purposes, the web page on which you enter the data is encrypted. This means that third parties cannot read what data you enter. You can recognize the encryption by the lock symbol in your browser and by the fact that the address line begins with "https" instead of just "http".

Registration and payment (contract data)

If you register on our website in order to make use of further services, the data you enter will be stored for the use of our website and the services we offer. They are also used to inform you of changes to the scope of our offer, updates or technical innovations that are relevant to the use of our website.
The basis for this storage is the processing of data for the purpose of contract processing in accordance with Art. 6 para. 1 lit. b GDPR and your consent in accordance with Art. 6 para. 1 lit. a GDPR, which you give us when you register. You can revoke this consent at any time by sending us an informal message (e.g. via the unsubscribe link, contact form or email). This revocation does not affect the legality of the data processing carried out up to that point.
Your data will remain stored as long as you are registered on our website, the storage is still necessary for the fulfillment/processing of the contract, for legal prosecution by us or for our other legitimate interests or we are legally required to retain your data (e.g. within the framework of tax retention periods).

Comments

If you comment on posts on our site, we store your IP address to ensure that only legally compliant posts are published. However, they will be deleted after we have reviewed and approved the comment. We will also store your comment and the information you enter in the comment (e.g. user name or e-mail address).
You can also subscribe to subsequent comments. In this case, you will receive a confirmation e-mail to check whether you have entered the e-mail address yourself. In this email you will find instructions on how to unsubscribe from the comments at any time.
The basis for this storage is your consent in accordance with Art. 6 para. 1 lit. a GDPR, which you give us by filling in the comment field. You can revoke this consent at any time by sending us an informal message (e.g. via contact form or email). This revocation does not affect the legality of the data processing carried out up to that point.
Your data will remain stored for as long as the comment is stored, is still required for legal prosecution by us or for our other legitimate interests or we are legally required to retain your data.

Google Analytics

We use the Google Analytics tool from Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94.043 USA as part of our legitimate interest in a technically flawless online offer and its economically efficient design and optimization in accordance with Art. 6 Para. 1 lit.f GDPR. This allows the use of websites to be analyzed and pseudonymous user profiles to be created from the data. Google uses various techniques for this purpose, including storing cookies on your computer. These store information about the use of our website, which we use to improve our offer.
The data collected by Google is transmitted by Google to countries outside the EU, in particular the USA. Google has submitted to the Privacy Shield Framework, more information on your rights can be found at http://ec.europa.eu/justice/data-protection/document/citizens-guide_en.pdf We have taken additional precautions to ensure adequate protection of your data as far as possible. We anonymize your IP address before transferring it to Google. This is done by activating the Anonymizelp() function within the Google Analytics tracking code.
We have also concluded a contract with Google for commissioned data processing, according to which Google will not merge your data with other data collected by Google in order to determine your identity.
If this is not sufficient for you, you can also opt out of this under the link http://tools.google.com/dlpage/gaoptout?hl=de to download and install Google's browser plugin to block Google Analytics, which will block Google from collecting and sharing your personal data. If you would like to find out more about Google's data protection precautions, please use the following link:
https://www.google.de/intl/de/policies/privacy/.

Social media plugins

Functions (so-called plugins) of various third-party providers of social media platforms (such as Facebook, Twitter, Google+) are integrated on the website. These plugins enable visitors to share content on social networks.
If a plugin appears while you are browsing the website (e.g. Facebook's "Like" button), a connection to the servers of this website is automatically established. Data about your website visit may be transmitted to this third-party provider. If the visitor is logged into the network of this third-party provider at the same time, the visit to the website can be assigned to their network account (e.g. Facebook account).
Langmeier Software has no influence on the type and manner of this data transmission. The purpose and scope of the data collection and the further processing and use of the data by your social media provider as well as your rights in this regard and setting options to protect your privacy can be found in the data protection information of this provider.

Website user analyses

We use Hotjar to better understand the needs of our users and to optimize the offer and experience on this website. Hotjar's technology gives us a better understanding of our users' experiences (e.g. how much time users spend on which pages, which links they click on, what they like and dislike, etc.) and helps us to tailor our offering to our users' feedback. Hotjar works with cookies and other technologies to collect data about the behavior of our users and their end devices, in particular IP address of the device (is only recorded and stored in anonymized form during your website use), screen size, device type (unique device identifiers), information about the browser used, location (country only), preferred language for displaying our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually prohibited from selling the data collected on our behalf. For more information, see the 'about Hotjar' section on Hotjar's help page.

Software activation

When software is activated, the IP address, date and time of activation and the license key assigned to the distributor or reseller are recorded. When software support is used, the license key and thus the software activation can be assigned to the end customer requesting support.

Processing by third parties and abroad

Langmeier Software may also have personal data processed by third parties and/or abroad for the purpose of operating the website, marketing and selling or licensing the software.

Online storage

Backup monitoring

Creditworthiness

If necessary, Langmeier Software may collect data on the creditworthiness of customers.

Stripe

Wir verwenden Stripe für Zahlungen, Analysen und andere geschäftsrelevante Dienste. Stripe sammelt identifizierende Informationen über die Geräte, die sich mit den Stripe-Diensten verbinden. Stripe nutzt diese Informationen für den Betrieb und die Verbesserung der Dienste, einschließlich der Betrugserkennung. Weitere Informationen über Stripe und die Datenschutzerklärung von Stripe finden Sie unter https://stripe.com/privacy.

Data backup

Langmeier Software shall take economically reasonable, technically feasible and proportionate measures to secure the data and information that the customer transfers to the website. It is the customer's responsibility to always create an up-to-date backup copy of the data and to store it independently of the website.

Applicable law and place of jurisdiction

This privacy policy and the contracts concluded on the basis of this privacy policy are subject to Swiss law. The place of jurisdiction is Zurich.

Responsible body for data protection

Thank you for visiting our website. First of all, we would like to introduce ourselves as the controller within the meaning of data protection law:

Langmeier Software GmbH
Data protection officer
Churerstrasse 47
8808 Pfäffikon SZ
Schweiz

E-mail: info (monkey) langmeier-software (dot) com
Tel. +41 (0)43 861 15 70